Asheville Fire & Rescue, AVL's Fire Department

Asheville Fire & Rescue Logo

Chief Gregory Grayson, Asheville Fire & Rescue

Picture of the Asheville Fire & Rescue (Engine 7) being a "First Responder", helping a man at the Merrimon Avenue Post Office. On this day, Asheville Police and Buncombe County EMS were working together with the AFR to stabilize a resident of Asheville North Carolina


Asheville Fire and Rescue


Mission: The mission of the City of Asheville Fire and Rescue Department is to protect the lives, property and environment of all people within Asheville by preventing the occurrence and minimizing the adverse effects of fires, accidents and all other emergencies. This mission will be accomplished with firefighter pride, preparedness and professionalism, with a focus on quality customer service and continuous improvement.

About the Department: The City of Asheville Fire and Rescue Department is recognized as one of the premier fire and rescue departments in North Carolina. The department is an accredited agency and has earned an ISO class 3 public protection classification. The department is prepared to respond to emergency calls 24 hours a day, 365 days a year. In addition to fire suppression, the department provides first responder emergency medical services, vehicle accident extrication as well as trench and high angle rescue service, swift water rescue service and fire and life safety inspections and education. Asheville Fire and Rescue also serves as one of the state’s Regional Response Teams (RRT) providing hazardous materials emergency response within the 20 western North Carolina counties. The department is structured according to its Organizational Chart utilizing two Assistant Chiefs.

* If you have an emergency, call 9-1-1. *

CodeRED is a high speed telephone notification service delivering a reverse 9-1-1. It allows officials to deliver prerecorded emergency telephone information to targeted areas regarding emergencies. To learn more about CodeRED please visit the CodeRed page. In order to be better prepared for emergencies click here.

Chief Gregory Grayson - Asheville Fire and Rescue
Location and Contact Information: Asheville Fire and Rescue - Chief Gregory Grayson, Location: 100 Court Plaza, Asheville, NC, 28801. Mailing address: P.O. Box 7148, Asheville, NC 28802/ Hours: 8:30 a.m.-5 p.m., Monday-Friday. Non-emergency: (828) 259-5636, Chief’s Office: (828) 259-5636, Chief's E-mail: ggrayson@ashevillenc.gov